Like others on this board Chris came across to us as sincere and professional. We talked specifics on the installation such as - baseboards at slider would be intact when they were through, etc. He guaranteed me verbally there would be on issues. The result is that one piece of baseboard is missing and one was cut too short so it's missing about a half inch at the end. The most annoying piece though is that on the slider shutters they hardly clear the floor so that they can be moved. They will not fold against the wall like they were supposed too. One section of one shutter has vanes that will not close.
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