My sister, niece, and I, went to Bridal mart yesterday and it was a wonderful experience. It was extremely busy but I was told it is always like this on the weekends. Nevertheless, (TERRI) was wonderful. She didn't mind answering a question even though she was busy. She stayed on top of all my needs as well as other brides. Even though, she could not help me immediately she ACKNOWLEDGED my party and myself, she kept us informed as to her whereabouts, she anticipated my needs, she was informative about dresses, she held great conversations, and she SMILED above all else. I was even looking at another wedding dress at another store but she helped me try on a dress that I LOVED!!!! She was extremely honest with constructive criticisms. I am 100% positive that I will buy all my bridal party items from Bridal mart. I am still debating the wedding dress. Trust me I know how IMPORTANT customer service is. I work in a Large Emergency Department and most complaints are related to ""Poor Attitudes."" I did not get that here. Even my teenage niece was impressed!! Only thing is that they don?t have curtains to cover you when you change but after years in the military I could care less. I care about being treated WELL! I care that the staff cares that I am spending ?A Lot? of money here. If you want a great experience without distress, Go see TERRI!!!! Honestly, everyone there was wonderful!! (TERRI) was just the chocolate covered strawberry on top of the cake. Thank you soooooo much Terri!! I look forward to placing my order when I get all my bridesmaids sizes. Again, thank you for a job WEL DONE!!!
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