This is my first time renting from Park Avenue and I will never do so again. Our experience has not only been frstrating but has also threatened our safety. We waited over three months for a broken light to be fixed in our hallway. The light was hanging from the ceiling in the same spot water was leaking. Park Avenue informed us the HOA was responsible and not them. They did not offer any contact number for the HOA and were not in the least bit concerned. After months of frustration we finally contacted a lawyer to help with the situation. Only then did they ""fix"" the problem. SInce then it has fallen again. The agents do not return phone calls. IF you are able to speak with one, they are of no help. I was once told ""I don't know. I do not use our system"", when I asked for online payment help. Really? I guess I will not use it either!
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