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Bad Service, Decent Food - Review by citysearch c | Hidalgo Restaurant

Hidalgo Restaurant

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Bad Service, Decent Food 2/17/2012

Similar to the last review, I was very turned off by the ticky-tack price add-ons and attitude of the owner. I went in with a $20, hand written gift certificate, to pay for an order of $13.40. She then said that I had to buy another item, that she had no other gift certificates to write one (again, just a printout that was written on with pen) and could not sell me a new gift certificate. She then said, ok starting with a total of $14.40 (added on $1.00), you must order something worth $5.25. I ordered an additional order of nachos to take with me, and ended up having to pay $1.04 over the gift certificate and have an extra order I didn't want. The food is decent, the owner is either singing which can be ""fun"" in theory but not in practice, or pulling sleazy moves. Her daughters serve, ranging from very polite to extreme teenage angst and apathy. I don't think this place is going to stay around with it's attitude towards customers. more
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