extremely poor customer service, i purchased an basement entry door 7/2011 in october the lock failed, I called and spoke to Rajieb, he stated some would call to fix lock next week, no call, this went on for several weeks, nver a return or folow up call. the owner Sam is worse, refers everything to
rajieb, in Jan went and spoke to Sam, finally in Feb issue resolved. Sam as an owner does not take responsibility for POOR CUSTOMER SERVICE. I WILL NEVER PURCHASE WITH THEM AGAIN!!!!!!!!
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