They started installing the tile part of the job on 2/14, made them removed old motar so the rectified tile would lay flat. It took them two days to remove the old motar and start to lay the tile. I noticed the tile was warped and requested to have the tile rep inspect. He agreed and ordered more tile only to find out that that tile was worse than the first. This company service rep did nothing but deflect the blame on the manufacturer. My home has been destroyed for over 15 days and they are stil not done with the work. They ran out of the same dye lot of tile so my upstairs bathrooms have a different dye lot. I asked them to compensate me for the 15 plus days of hell only to have them say that they will do nothing. I have not had a kitchen, bathrooms, family rooms or laundry room to use during this time. I would NEVER recommend this company. Please do yourself a favor and seek flooring elsewhere. This has been one of the worst experiences I have had to deal with. On a scale of 1-10 this company would be in the negative !
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