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Painless repair... - Review by citysearch c | Bruce's Appliance Repair

Bruce's Appliance Repair

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Painless repair... 2/17/2012

Smell coming from 3 year old refer of an electrical burn odor. Googled it and running guess was some control panel was fried. Knew it was going to cost me way too much, but what do you do? First call was to Bruce at 4 PM Thursday - based on reviews (even though not many) - and left a message. Didn't hear from him that day, so in the morning tried again at 8 AM - got him. Seemed nice, concerned, said he had to organize a couple calls before mine but would get back to me. Waited until 10 AM to see if he would call (didn't want this problem all weekend and was worried about even running the thing + might still have to schedule someone else) - called him, he was on his way. Bruce got here and methodically went through diagnosis process. After about 15 minutes he found the issue - something had leaked from the top refer part into the lower freezer area and onto the defrost coil. When that heats up it will burn everything up - and did - releasing a sickening smell (like burnt electrical whatever). Bruce cleaned it up, put it back together (even the parts I had removed to explore for the issue), and he was out of here in maybe 45 minutes - 1hr. For what he did the cost was totally reasonable - considering he could have said anything and I'd have bought it (your bulb capacitor needs new sparking fluid resistors). Refer is fine, bank account not drained, and I'm recommending this guy. Would totally call him back if something appliance oriented choked on me. Thanks Bruce! * Reposting this on a coupe other review sites, might see as Bill W more
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