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BELIEVE THE BAD REVIEWS - Review by citysearch c | About Town Livery

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BELIEVE THE BAD REVIEWS 2/12/2012

BELIEVE THE BAD REVIEWS! I sure didn't. I had read some other reviews about this company- ripping people off, not showing up- but I decided to take a chance. What a mistake! I called to schedule a ride for my wife to the train station in Littleton (under 2 miles). I was quoted a price of $20 (which seemed high, but was in line with what other taxi companies were quoting) and told I would get a phone call to confirm a day or two before. When we never got a call, my wife called to inquire. The man had no recollection of me making a reservation at first, but later in the call ""remembered."" He told my wife he would pick her up at 5:20am to make the 5:40am train. He gave her an alternate number to call that morning to get a hold of the driver directly. He also tried to raise the rate to $25. The next morning, nobody showed up, nobody?called, nobody picked up the phone at either phone number. My wife missed her train, was left stranded, and ended up having to drive into town and park at Alewife garage (she was going out of town and wanted to leave her car parked at home- that didn't end up working out). This ""company"" seems like little more than a guy with a cell phone and a car. They lost any future business we may have considered with them. BOTTOM LINE: OVERPRICED, UNRELIABLE, NOT TO BE TRUSTED. DO NOT DO BUSINESS WITH THIS COMPANY!!! more
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