I purchased a groupon for their service in September and after several attempts to contact them set up an appointment for January. They cleaned around things, i.e. mopped, but didn't move my barstools (which is where my floor was actually dirty). I have many examples like this, but it's all the same principal. Three people came and were in and out in an hour, which means I paid more than the going rate for a normal service and what I signed up for was a ""deep cleaning"" which would typically have taken half a day. They also ruined the fringe of a persian rug vacuuming and boldly denied doing so. Hard to contact, not responsible for damages, not a good job.
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