The salon staff were all very nice and my stylist Jake did an amazing job with my hair. I love it a lot! However, I was not expecting to process my highlights naturally...about 45 minutes of a wait. That would have been nice to know when I first booked the appointment. I could have brought a book or something. I also think I was given the wrong product when checking out. Thought I was purchasing a heat protector and came home with a shine serum. Will be in later to exchange the product.
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