The service department person in the store was so rude and insulting the customers. He tried to find fault with the customers even for simple enquiry. I went to this store battery change. According to the pepboys site battery check is free. But the person on the store told it is $16.90 just for checking. I don't want to argue further and hence I told him to change the battery. For that he was insulting. There was $25/= coupon from pepboys site which they told they cannot accept. The reason - I should have bought the battery in the retail section of the same store instead of buying from the service department. Totally absurd reason. I will never ever go to this store.
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