Matt H was the tech that came out to perform the tune up on my heating unit. He was extremely pleasant and proceeded to perform the service. While doing the service he discovered that the 2nd stage of the heating unit was not working. He proceeded to just go ahead and fix it. He made sure the input and output temperatures were at the proper levels as well. He probably spent over 2 1/2 hours at my house. My unit will now work the way it was intended and much more efficiently thanks to Matt. He is an excellent technician and bell brothers is fortunate to have him on their team. Oh and there was NO CHARGE! It was included in the tune-up plan I signed up for which was minimal. Bell Brothers trains their people extremely well and I would recommend this company to all. A great company with great people.
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