I was told I would get a phone call before the repairman came to my house, however, two young men came to the door without calling first. It was a good thing I was home, otherwise, they might have left. They didn't introduce themselves and didn't appear very professional or friendly. I was charged $84.00 for their coming to my house which, after calling a few other plumbing companies, I found was too high. All in all, not a good experience and I will not use this company again.
RESPONSE FROM Bradley Mechanical:
Dear Mrs Burke, we regret that we did not achieve our normal 100 percent customer satisfaction rating. Your comments will help us in the future to further train our younger plumbers. Please feel free to contact me personally if you would like me to adjust the bill.
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