At 9 AM I brought my car in for: Power Steering hose potential fire Recall; plus Emissions Test; plus Oil Change. Dan called at 2 PM to stay the Transmission fluid was dark - I said go ahead and change it. Dan called at 4:15PM - the car is ready. I began calling for the shuttle driver to pick me up soon after that. Traffic was horrible by that time and unknown to me there was now only one driver on duty. I had to call Service to find out why the driver didn't answer. I did not arrive at the dealership until after 6 PM. My charge card receipt reads 6:32:58 PM. It was a long day but at least I know my car is safe and in good shape. Everyone did their best even with adverse (extremely busy) conditions. Dan even made sure I had an extra copy of the emissions results as I requested. I was very sick & recovering from a slipped disc so every kindness mattered a lot.
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