Never go here ever if you are looking for respectful employees, timely service, and courteous employees. This place basically ruined my nieces 2nd birthday party. The party room (3) that we were placed in was hot we were sweating in Dec. in the room with all of 5 people there at the time. We had 3 tables in the room and requested 1 more for a place to put the cake and gifts, they wanted to charge $150 for the extra room for the 3 hour bday party- they would not provide the table only. Then we only got the hostess for 2 hours since she is not included with the package and they charge for her by the hour. The ""hostess"" was a quiet girl wearing a cap and moving at a turtles pace. I had to help her get food and drinks out after we got them 2 hours into the birthday party. When we tried to address items with management we were ignored, literally the manager was standing 2 feet from us and we asked to speak to her she looked at the other lady and walked off and all of a sudden she was busy. The amount of the party was almost $500.00 for abuse from their employees. Even to the extent of being threatened by 2 employees to fight with my sisters BIL who told the guys to stop verbally attacking my sister. It doesn't matter how nice they may be to a normal everyday visitor if they ruin important occasions like this. If i can reach enough people and save them this experience I would be SO happy.
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