I wish I could give them 0 stars. At first I was thrilled to find out that Pioneer had an authorized service center in the Cincinnati area. But Blue Chip sat on my receiver for over a week before even opening the box to determine that I needed an HDMI board they then sat on the replacement part for a couple weeks...which is fine... IF THEY WOULD HAVE REPAIRED MY RECEIVER. But they f@$$ed something up and now my receiver won't display any video through HDMI output. I'm dealing with Pioneer directly now and wish I didn't waste the past month on Blue Chip incompetence. If you have time to spare and don't mind if you have to take your stuff back time and time again before it gets fixed Blue Chip is for you.
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