Worst experience ever! The salesperson - Arnie was awful - he came back to our place asking the same questions over and over and not writing them down. Even the installers when they came said he was bad. He made mistakes and we ended up getting our doors 6 months late. We asked for the same hardware and he didn't even measure the hardware. Thus when the doors came - the hardware didn't fit. He couldn't get the stains correct either. The installers were ok not great. Nate - the first one forgot to check the locking system which didn't work. Thus leaving us with unlock doors for the weekend. He said Oh it's not my fault - no accountability. The second crew that came - smoked right by our door and installed the trim sloppy. The supervisor/owner - Bob and Terry apparently don't like confrontation because they would duck my calls. They obviously don't want to be in business. Terrible business.
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