I initially chose Pool and Spa Depot because their prices were competitive and my interactions with the sales representative were good. I was completely underwhelmed with my service once I placed my 50% deposit. If I do another pool install in a future home I will certainly not work with them again. The sales person and installer would lie about why the pool construction was running late. I would call my sales representative who would say there was a delay as the ground was too wet. Then the next day the installer knocked on my door and said sorry for the delay- he had been sick. Then, he also admitted they were behind on another project so my instal was being delayed. The fiberglass shell of our pool was scratched during install. I was too tired of dealing with this company's inferior service to even try to get anything done about it.
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