In all honesty - the worst experience I have ever had in my entire life. The 2 different ladies that answer the phones can't be real human beings, I've never spoken to such rude people before. They came to fix my television, took it out of my apartment (banged it against the wall on the way out without any protective cover). I would call to check up on the status of it and they would have no idea what is going on, they told me to call Best Buy. They had my TV for 3 weeks!!!!!!!!!!!!!!!!!!!!!!!!!! They really must enjoy making people crazy. WHATEVER YOU DO - DO NOT USE THEIR SERVICE (if you can even call it 'service'). By the way, this is the first review I have ever written, but thought it was worth it to save all of you from these horrible people.
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