Like anyone in the position of needing a new heater/air conditioner, I started getting estimates. After getting 6 estimates and being more confused than when I started,I took a friends advice and got 1 more estimate. I sat down with Jerry Sr. and got an honest,no pressure education on H/AC. I found out that other estimates included costly bells and whistles that I just didn't need. Jerry's estimate was clear cut and spelled out exactly what I was going to get and what to expect. I was kept informed every step of the way. The workmanship was well done and professional. The installation would have been flawless if mother nature had cooperated with us, however, it rained which delayed the installation. Family Air, Jerry Sr. and the entire team are true to their word and delivered exactly what they said they would. We are now cool during the heat wavesand toasty during the big chills. Thank you Family Air
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