Friendly Electric came to my house to diagnose/fix a fluctuating power problem. The technician surveys the circuits and hands us a contract for $ 396 (incl tax) to further diagnose and fix the problem. After agreeing to the contract, the technician goes out and check the power cable connected to the electric post outside. He tells my wife to call the power company to have them fix the problem. The technician then proceeds to bill us with the amount of the contract without even looking inside our circuit box and wiring.
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