Pep Boys has been good to me. They do charge top dollar though. I recently had a leaking gas tank that started leaking on the 19th of Sept. 2012. I took it to Pep Boys and told them that the gas tank was leaking. After $160 and three weeks of waiting, they told me that they could not find a gas tank for my 1987 Dodge Dakota. I will donate it to Casa Esperanza and see what it fetches at auction. They did apologize and were very courteous. BTW, my wife had a flat tire in her 2001 Buick Regal LS and since they had sold me four tires a few years ago, they fixed the flat for free two weeks before the leaking fuel tank.\r
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If they didn't charge for labor they wouldn't stay in business. It is seemingly harsh but the alternative is to fix it yourself and maybe have the car fall on you.
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