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Great Experience with Pedego - Review by citysearch c | Pedego

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Great Experience with Pedego 10/4/2012

My wife and I, in our late 50's/early60's, purchased our bikes a bit over 1 year ago. I have a white Interceptor and my wife a red step-through cruiser. The product is terrific and amazingly fun to ride. I ride every weekend and have taken 20-30 mile cruises without getting close to needing a re-charge. I always pedal but never does my rear-end need to leave the seat. I cannot go anyway without people stopping to ask me questions about my cool looking bike. My one concern immediately upon receiving my bike last year was the kick-stand. Unlike the heavy duty and robust parts of the bike, the kickstand, from the beginning, seemed to be somewhat flimsy. Sure enough it finally broke down a few weeks ago. I wasn't too upset as it didn't seem like it would be expensive or difficult to replace. On a lark, I decided to contact Pedego to see if they could recommend a replacement for purchase. On a Sunday, Don quickly e-mailed back that they are sending a replacement at no charge and "sorry for the problems". Wow! Talk about exceeding expectations! My bikes are out of warranty and they still stand behind the components. Pedego (and Don) were awesome and I would definately recommend their products and company. Thanks Don! more
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