We called the Chimney Doctor because we heard such good reviews about them, and were very pleased that they lived up to their excellent reputation here in San Luis Obispo County. Our home was built in 1984 with a solar design and our fireplace is our only other source of heat. So you can imagine the importance this has in our home. Yet while my children were growing up, I thought that we should ""clean the fireplace"" when the ashes got too full and on Christmas Eve for Santa, of course. Well, I am embarrassed to admit that despite the potential fire danger of a fireplace in one's home, I was very neglectful over the years and never had our chimney inspected or even cleaned! The Chimney Doctor gave us a very thorough initial inspection and evaluation including photographs of our entire internal fireplace and chimney system, as well as our roof top/chimney cap, and discussed the possible fire hazards that were present (holes in the chimney as well as surrounding tree branches). They outlined and suggested the repairs that were necessary with clear explanations as to any and all potential safety or fire code violations, etc. The chimney cleaning and repairs were done expediently as planned and in a professional manner. We really cannot praise this company enough; they are very knowledgeable, provide exceptional service, and we feel we can trust them to offer us the best option, not the most costly one! Our chimney is in great shape now, and we are looking forward to another winter by our fireplace. The Chimney Doctor and his crew are very accommodating in terms of scheduling, and they leave absolutely no trace of their presence once they are finished. Scott and the guys are an excellent family business that we will continue to support for our annual chimney cleaning and inspection. We can't give them any higher rating than 5 stars, or we would! We think every home with a fireplace, especially if you have children, should absolutely consider having their chimney inspected by the Chimney Doctor to eliminate possible fire hazards! Carla & John
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