BEWARE!!!!!! At first the name sounds elite, the properties are prestigious, and you will be treated like royalty all the way up to when you sign on the dotted line and hand in that final check to finally close on that lease you are so excited about. After that, you are NOBODY. I leased a beautiful luxurious 5 year old condo in Ballantyne that had minor pending repairs, NONE of which were repaired in the 4 months that I lived there. Thankfully I was relocated to another state and have no more business with this entity. I was told by their realtor that the all of their properties are turned in completely clean including kitchen, bathrooms, hardwood floors and carpets. The carpets were stained so they promised they would be clean by move in date. SURPRISE! Stains were still there, carpets and window sills were full of dog or cat hair for which I had to hire a cleaning lady and go through the hassle of moving in while she was scrubbing away. If you?re wondering, no, I didn?t get a reimbursement for that. Between my original walkthrough and my first 2 weeks of living at the property I reported a drainage problem, scuffs on walls, broken moldings, broken shower rod in the master bedroom and not to mention half of the light bulbs needed replacing. NONE of this was ever repaired/replaced. Before I moved out, the drainage problem I had reported finally reached its climax and the sink finally clogged up. Knowing that I had already reported this issue when I moved in, I wasn?t concerned about being charged for plumbing expenses since this issue was obvious negligence from a previous tenant/owner. The plumber arrived and assured me that the problem had accumulated throughout the years and if I had only lived there for four months, I wouldn?t be responsible for the repair, the property owner would. Before he left, I asked him for paperwork which he refused to provide and reassured that I had nothing to worry about. That same week I moved out of state and this is where it all began. Park Avenue Properties took over 2 months to partially reimburse my security deposit, charged me for painting the scuffs that were already there when I moved in and I had reported to them with pictures, and also charged me the full plumbing repair. They sent me a copy of the paper work that the plumber had refused to provide me where he literally wrote: ?tenant stated he is willing to pay for the repairs?. This happened 4 months ago and I still get aggravated when I speak or write about this. Although they did reimburse my security deposit less the plumbing work and the paint job, they never reimbursed the $325 prorate for moving out 8 days before my final month was over. After 4 months of emails and maybe 50 phone calls, and constant debates and arguments with their managers, I finally received the final check this week! I contacted the previous tenant and he was also charged for the same scuffs on the walls, so unless someone actually paints them, Park Ave Properties will continue to make profit out of those scuffs. Don?t think that by asking for a manager you will receive better attention, these ladies are the most miserable, senseless, unfriendly people I have encountered in my years of leasing. I even copied the owner of the company In most of my claims (John Bradford which has also commented in this thread below) and he never had the audacity to reply or call me to see what was going on. By what I see below his only interest is to continue to shield his staff and company instead of getting rid of what is really affecting operations. I will never recommend this company to anyone and those $200 bucks they kept are pennies to me and will cost them more in reviews and articles. I will copy/paste my review in every east coast real estate forum online that I can find. You have been warned. Good luck in with finding your new home! -Jose (no need to hide my identity- they know who I am)
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