It was my first experience at this place. I'm sure the workmanship is excellent but my first impression is that they don't charge any less but their public areas could use a once over. I saw mouse traps and the place was filthy. Maybe not much done to that area of the shop since it opened. The work was done by the owner while I waited and he was efficient and good and I was charged less than I expected to change the headlight bulb. When we went inside to pay I became both disturbed and hurt when he interrupted our transaction to help a white male customer who came in to drop off his vehicle. If it had been quick - just a passing off of the keys and I'll call you when we know... it would have been fine. But it was a longer exchange then warranted keeping me waiting. Something told me that this customer had priority over me - and I got the distinct sense it was because of the color of my skin and possibly my gender. Not a great way to start the day or a new relationship with an auto repair shop. Re-born and Expert Auto are great shops and I may just drive a little further to have a better experience. I was trying to continue to work with the shop that has serviced the car I bought for the past 5 years.
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