terrible terrible terrible. they seem nice enough before they've got your name on the dotted line, but don't be fooled. I ended up getting my stuff over a month late, and that was only after I hired an attorney to go after them. Their customer service department only exists to deflect calls away from anyone who can actually find out where your stuff has got to. and when my stuff finally did arrive there was boxes missing and furniture broken. worst move of my life, by a considerable margin.
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