When I walked into Hayward Auto Care, I actually didn't know that they spoke Chinese, but Ken speaks Chinese so he explained everything very well to me. After he checked out my car, he told me a lot about how to take care of it in the future. This was really helpful to me since I don't know a lot about cars, and he explained a lot so I could understand why service was needed. I feel comfortable talking to him, and I feel like he is very honest.
Y. Lu
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