TORTURE AND DECEIT! My experience there was awful. They said they were taking my dog into a back room for a catheter --gone just a moment. Instead it was a half hour. I saw three of them holding a dog down on its back, but I didn't know it was mine or what they were doing to it. They brought her back with both rear legs bandaged and said they first cath didn't work, so they ""let her relax"" before inserting the second. I saw them holding her down on her back. Then they had to do it again --this time in front of me. They said her ""thick skin"" made it hard. They really hurt her putting it in; she writhed and squealed in pain --they did that to her at least twice in a back room without me there. When I called to complain, they said they had her back there for so long because techs were unavailable. I SAW THREE OF THEM HOLDING HER DOWN. If they were having trouble, didn't I have a right to know. If they were causing her pain, didn't I have the right at least to comfort her? Having paid for her cremation, I thought better of it and went to pick up her body. She had been thrown in a pile or something because her whole face was twisted to one side and frozen that way. These people are evil. DO NOT TAKE YOUR BELOVED PET THERE!
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