The work performed I can only assume was good. Workers although polite and courteous never went up on roof to inspect anything or clean from the top down as stated on Safe sides Homepage for that matter. And after all was said and done I was informed of a blockage that needed to be removed. I was told that the blockage was round and necked down pretty tight.
When I asked to see it they stated that you couldn't see it but that the brushes would not pass thru and it all needed to be chipped away.
When asked how much extra the worker stated that it needed to be d blocked and would cost me an extra $280. I stated I could not pay that at which time the worker said he would lower the price and not charge me taxes.
I asked how long it would take and was told about 45 minutes or so. Well about 15 minutes later the worker conveniently shows up with a piece of stone material that he couldn't tell where it came from but was sure it had fallen down the flute and is what was causing my blockage. I reluctantly paid for the service and took it as a lesson learned but will be getting someone else to come out and verify what was found in the chimney.
So ask when making an appointment how much these extra charges are gonna cost and do your research first.
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