Recently, I brought my dog in and was told my dear pet had bladder stones and that the condition was ""life threatening"". I never met Dr. Blossey before, even though I have been a ""long time"" customer, and I went along with her suggestion (what else could I do?).
The bill came to $1450 - just to remove the stones. I swallowed hard and wondered how I was going to pay for this. I am not wealthy.
What did I get for this premium price? Poor service.
The animal became incontinent - it urinated throughout the day and night. My dear pet lost bladder control for days and days. Blossey said this was unusual but to keep an eye on it. After a week, there was no improvement.
I requested that my dog be re-examined (the vet did not make this request by the way, I had to). Dr. Blossey examined her on the floor in the waiting room - on the floor, not in an examination room.
Didn't I just pay $1450? - and this is the service I get? I was extremely disappointed and angry.
In addition to the medicine my dog was already on, Blossey gave me yet another medicine to try to control the incontinence. I assumed there would be no charge but, oh no, I was charged every penny for it even though it was not expensive (and it didn't work). I was also charged for a mild sedative (which I requested) because the dog was not comfortable the first night after the operation. Guess what? Another charge.
When I complained about each of these additional charges after paying this ""hospital"" $1450, I was told ""well, at least Dr. Blossey did not charge you for the (dirty-waiting-room-floor) exam."" What an insult. Talk about being nickel-ed and dime-ed. They even charged me for the dogs ""head cone"" which had advertisement written all over it (so you know Dr. Fullenwider's vet hospital probably got it for free).
The days of reasonable fees and excellent service - the days of Dr. Rubenstein, the original owner - are long gone. I am convinced that the young vets at Tuscawilla Oaks Animal Hospital need to pay back their student loans and pay them back as fast as possible.
I'm not saying that the young vets there won't take care of simple doggie needs but if your animal ever needs an operation, hold on to your wallet.
Sadly, after many years of going there, I choose to take my business elsewhere. After all, my animals are getting older and will likely need future operations. But Dr. Fullenwider and colleagues will no longer have my business - I can't afford them and I have lost confidence in them .
I checked other vets in the area and found one that has over 20 years experience, excellent customer reviews, and charges ""a third"" of what Dr. Blossey and Dr. Fullenwider charged for the exact same procedure. That's two-thirds less!. They quoted me the price.
So what did I do? Well, after still no improvement with my pet under the care of TOAH, I went to this new vet who quickly took a urine sample, found something he did not like, took my pet off all of the current medications and put him on new ones. In a day or two my dog improved significantly.
I found my vet.
I believe I was taken advantage of by Dr. Blossey and by Dr. Fullenwider's Tuscawilla Oaks Animal Hospital. Sadly, they lost a long-time customer. And not just me but also my other family members.
I do not like writing reviews like this but I just wanted to share my most recent personal experience. If pet owners don't share their experiences with other pet owners, who will? Take my experience for what it's worth.
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