I live on Long Island but work within the confines of NYC. I just recently retired from the NYPD. There has been several instances where I responded to calls for service when homeowners had disputes with plumbers and contractors. And the bulk of these calls are when the plumber or contractor dosent live up to or provide the services requested or promised, and you can see the arrogance of the contractor/plumber. It just makes you appreciate Long Island more because the services provided are higher quality and the worker more pleasant and knowledgeable. The services provided by Rotor-Rooter Farmingdale NY and Frank the Technican exceeded all expections. Frank seemed knowlegeable, concerned, and concientious. He responded within the time I was told, diagnosed the problem explained it to me and solved it. He took the added preaution of actually placing foot protectors on his work shoes so as to ensure the cleanlieness of the inside of the house.He was able to make a homeowners problem seem less stressful
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