On 11/4/2010 we had severe water damage due to a water tank that exploded on the floor above me. In addition to the water damage to the ceilings , walls and tiles we had mold damage. We contacted our insurance company at the time who paid us an extremely small portion for the amount of damage we incurred. While driving to work one day I heard on the radio on WIOD Jimmy Cefalo show a commentary about ECPA . I called them and it was the best thing I have ever done. They were able to have the claim re-assessed and a very fair amount was paid at the final settlement. This was the first claim we have ever made during my 40 years of marriage and 3 previous properties owned. Our insurance company at the time would not allow a fair settlement no matter what we did. It is unfortunate that insurance companies are allowed to practice in this manner. My overall experience at ECPA was wonderful and I would recommend it to anyone having a difficult time with their insurance company. Although it is better to call them before you call you insurance company as this will ensure a fair settlement from inception of the claim. All of the people a ECPA are very helpful, professional knowledgeable, they assist you with integrity, respect and knowledge. My Adjuster was August Forte , his assistant was Janet Ramil and the person in charge of fiances is Laidy Garcia. All of them need to be commended for a job well done. It was a seamless process and the claim handling was exceptional and professional. I cannot say that about my insurance company though. RFortis\r
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