I am new to the town and heard about the salon while visiting the Jazz cafe next door. I went for a cut first followed by a keratin treatment. I was satisfied with my haircut but felt completely cheated with the Keratin treatment. I spent over 340 dollars for the treatment and product, I followed all the rules but the treatment did not last one wash...when I went to follow up some more product was infused in my hair with very less improvement. I felt I just threw 300 dollars down the drain with absolutely no difference in my hair neither the look nor the feel, so I consulted the owner/manager and ask her if they do not have a good treatment for my hair at least provide some form of courtesy reimbursement through some free cuts or discounts towards future appointments so that at least part of my 300dollars spending would be fair...to my surprise I was told to select another salon. This is the best this salon had to offer me after I spent so much on their services that were no good...I would never go back there and am taking my business to another place that values customers and respects their time and money. I should have just been unprofessional like them and asked for a complete refund of my money. I had to pay a big price for being courteous and respectful, this salon does not deserve that.\r
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