On 1/16/2012 I placed an online order for delivery. The delivery driver arrived within 45 minutes but did not have all of the items I orderd. I paid in cash and the driver was long gone once I opened the bag. I called New York Deli and let them know, they apologized and promised to send the delivery driver out with the rest of my order. An hour later, I called back to check the status - no answer. I was then forwarded to voicemail again and again. They never answered my call, never called back, and never delivered the rest of my order. Luckily Eat24Hours was amazing and gave me a credit for the missing items. But, I will never order from New York Deli again. Not trustworthy and obviously does not have good business practices. They could have easily apologized and gave another option to correct it, but to promise re-delivery and not to come, and then ignore my calls - I will NEVER do business with them again.
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