Our experiences have been exactly the opposite of what I have seen posted here! Our service in all but one instances has been outstanding, in fact once so good that we called the restaurant to commend our server, Lauren! We have found them all to be very helpful and pleasant ! The one instance that was not outstanding was merely great!
We also enjoyed the food a LOT and have tried the crab all the different ways that it is made! Being 3rd gen SF we have been raised on crab, and have our favs: this is one of them.
the downside is that this is not an inexpensive restaurant, but worth a special occasion..... they also were very good with the grandkids (5 and 7 YO) the 2 times that we brought them with us.
We thought this was a delightful place. Now a horrible memory never to be visited again! We drove well over 120 miles for a Sunday afternoon meal only to find them closed mid afternoon - our mistake. Planning ahead the next time we spent the night and went for Sunday lunch. Our quest for more of the fantastic food and great service slowly turned into huge disappointment. Once seated, we had to wait quite a while before we could order. Our salad arrived, we waited, our drinks were not refreshed, we waited and finally our dinner arrived. We then waited and waited for our bill. My husband and I always joke about the diminishing tip when the bill does not come in a timely manner. Due to our frustration we left a 10% tip. As my husband's hand touched the door to leave, our waitress came running after us carrying on as though we did not pay for our meal. This being a very crowded area, we felt like we were on public display! Our waitress shamed us and demanded to know why her tip was only 10%. My husband handed her more tip money to hush her up. We were so embarrassed we agreed that it was not a place to visit in the future. Our time was valuable to us as well as the expense of the trip which meant nothing to our waitress. Did she think everyone lives in the neighborhood and has money bulging from their pockets? What a disappointment!
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