I went to ozels in Victorville. Took a very sentimental anniversary necklace to redesign and add to. On a budget and never buy jewelry. We put our trust into this family. It took a year to get our piece made and only settled because of the length of time. Took apart my original piece which broke my heart and used stones we never got credit for. Upon multiple requests could not get a appraisal for new piece - always ""in the mail."". It has been a few years- guess I still haven't gotten over it. Thank you to technology for providing me this forum.
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