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terrible experience ~ office personnel - Review by citysearch c | Westside Urology Assoc

Westside Urology Assoc

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terrible experience ~ office personnel 1/13/2012

terrible experience ~ office personnel kept messing up her reason for appointment ~ scheduled by ER dr ~ and prescribed pre-procedure meds she was allergic to (i ~ daughter) ~ caught before getting prescription filled ~ was on hospital records if they would read them....THEN wanted to rechedule emergency appt and lied that procedure was not going to happen anyway (after ER scheduled and office asked if she could transfer to bed since in wheelchair for that appt) just because computers were going down for maint at noon AND they wanted to take a patient they had rescheduled 3 times already...DISHONEST ~ RUDE ~ INCOMPETANT OFFICE....stay away if you want to be treated repectfully and with care...nurse said to go somewhere else if we wanted...we left and went to family dr immediately....my mother's family dr was appalled and immediately rescheduled at st vincent...TERRIBLE OFFICE PERSONNEL AND DOCTOR more
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