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Horrible, horrible, horrible treatment by one of the staff - Review by citysearch c | Dakota

Dakota

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Horrible, horrible, horrible treatment by one of the staff 1/13/2012

The night started off great. Great music and two large reserved tables of 16 friends, all professionals in our late 30's and early 40's. We had really good service from our servers and we enjoyed the music for two hours. Towards the end of the night, when 1/3 of their crowd left, three of us were standing near the bar. In this place, this is a MAJOR, MAJOR no no. You cannot stand anywhere in this place without a lecture from this old lady, not even in the empty bar! It's one thing to be talked to with respect (e.g., ""thanks for coming out tonight, I know it's emptying out, but would you please step over here to talk."") but it's another to be treated like crap from a classless, rude, hag that lectures you as a child. Zero respect and zero attempt to be addressed as an adult. This person was so rude, we had another patron in his 60's witness the unbelievable interaction and come up to us and say ""what a f'n bitch."" After our the scolding, we moved to a side table, away from our large group, and sat down. After we settled up with our servers, two of us stood up to put our coats on to leave. MISTAKE!! The old lady was immediatelty in our face angry again. And I mean angry. Again, zero customer service and zero respect. Go there for the music. We really enjoyed the show. Our servers did a great job. Expext to be yelled at and treated like death-row cattle if you ever stand somewhere in this joint. If you enjoy watching people get worked-up, I encourage you to stop over and stand in the bar for a 'delightful' interaction with a joyless, rude woman. She's really is in the wrong role, and because of her, we will never be back. more
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