I found my perfect car (via the Internet) at Courtesy in Tampa, Florida. After being in contact via phone, they e-mailed me a quote of my 'out the door costs' , less the trucking fees. I was ready to make the deal. When I phoned Courtesy in the morning, to my surprise they had already sold the car even though I asked them to call me if anyone showed interest in the car!
I have a hard time believing that somewhere between 4 and 7 PM,they actually did sell the car. When I tried to inquire further , no one returned my phone calls or emails.
While I understand that I am not the only buyer in America , I will never understand the lack of common courtesy especially from a place who has ""Courtesy"" as part of their name.. ( I should mention that my communications with them took less that one business day... so it is not like I was dragging my feet on this purchase.)
So mark me as a thumbs down on this dealership.
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