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Had made a reservation for 8:30pm - Review by citysearch c | Staybridge Suites Auburn Hills

Staybridge Suites Auburn Hills

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Had made a reservation for 8:30pm 1/13/2012

Had made a reservation for 8:30pm called a week before to confirm because we were coming from a formal event and had to be back home by 11:00pm for the babysitter. When we got there at 8:22pm they said they were running behind it should be twenty minutes the lobby was packed and they still were seating 8:00pm walk-in's. I had asked are you sure just twenty because if so we would wait he said he could not guarantee me that. Then a guy in the lobby said he told them the samething and they have been waiting over forty. We left and went to Morton's which is twenty minute drive we told had told them that we needed to be home and what happen and they got us in and out and we had a great meal. It seemed like lelli's didn't care when talking to them last night but I guess when you busy what does one customer matter more
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