Well, we decided to have a buffet there on New Years Eve. Went there at 1:50 pm. Around 4 of the menu items were not at all refilled and very little were sticking around the corners of the buffet tray. How could we have that? !!!! Waited for refills promptly but it was not done. My husband notified them that the menu items were not refilled and we were waiting for the Koftas. But the owner / person - in charge came and told us that they wont be refilling the menu items at all. AND WE HAD TO PAY THE FULL PRICE FOR THE LUNCH BUFFET. THEY BLAMED US THAT WE DID NOT GRAB THE MENU ITEMS AT RIGHT TIME AND STORE IT IN OUR PLATES. We were quite surprised at their answers.!!! And to the more, the rude answers were even more shocking. The lady over there told us right on our face that they had established their hotel and we could take our friend to any other place we want. What more do we require on New Years Eve? We cursed our fate and I paid the bill and came back. The guy who was sitting at the billing questioned more !!! ""Is it ur first time to Tandoor? He repeated the same words as the lady told. He just grabbed the bill and almost threw it at me. What more do we need? Did we shout at them? Did we insult them in front of their customers? We asked why the menu items were not refilled. We had a very sensitive conversation about refills and pointed out that they had to refill the buffet if they have some customers inside still eating their lunch buffet...The most horrible experience I ever had in any of the Indian restaurants in SLC. I dropped the idea of taking my friends anymore to this place and dropped the plan of having birthday party of my kids there.
Difficult to visit anyone who does not show any respect to their customers....Highly rude people who do not care about customers as they boast that they had enough regular customers...I sincerely pray that god should correct their attitude...
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