When our daughter was first born this seemed like a good place. However, the more visits we have to the buck road office the more we dislike it. We are now switching to a new provider after another episode like yesterday--
We had a 10:00am wellness check appt. We got there at 9:45ish and were taken back after only waiting a few minutes. By 9:55 we had height and weight checks done and were in the room waiting for the doctor.
After 10 minutes of waiting with a (mostly) naked 15 month old in a tiny 10x5 room with no toys you can imagine how things started to get. At the 15 minute mark I went outside the room to walk around to give her something to look at. I asked one of the assistants when the doctor would be coming and was told we were next. Not for another 10 minutes were we seen by a doctor. 25 minutes later!
For the 3rd or 4th consecutive visit we saw a doctor we had never seen before. Our daughter was obviously very rammy at this point while she was being checked out, so I made the passive aggressive comment, ""sorry she's a little rammy from being in this room for almost half an hour."" The doctor looked at me puzzled and just said, ""oh."" After her 5 minute check she said, ""sorry for the wait"" on her way out.
As I was setting up our 18 month appointment we were faced with the always miserable desk staff who act like every question or response you give is the wrong one. We've had enough.
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