I am apparently the first landlord with negative feedback. They were great for a while until we wanted to move back from out of state and asked them to facilitate that for us. They contacted our tenant and made everything happen. When we get back to our house, we have a few concerns about damages, which they did not want to even consider as it ""may make the tenant mad"" and decided to just hand over everything to us. What is the point of having a management company who refuse to listen to the people they work for and refuse to manage when it comes down to the wire. Find a different property management company if you are a landlord in Austin. Also, one of the partners is a complete jerk and infuriated me just about every time we talked.
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