We have been tenants at Pinnacle's ""Villages of Fairfield"" townhouse community for almost 3 months. Almost exactly on month after moving in, we called to report a water spot on our stairwell ceiling. 2 weeks later, I called to report that it was getting bigger. About a week later, a steady drip began and then the plaster/ drywall fell into our stairwell. The maintenance crew came and cut a gaping hole in our ceiling to ""fix"" the problem. I'm not certain how that was to help. A month later, with a utility bill $200 dollars higher (we guess mostly due to the cold air wafting through our house from the almost 4 foot hole in our ceiling) we were told that it would be fixed sometime but they could not give a date.
It s now almost 2 months after the original problem and we have a piece of plywood nailed to our ceiling, water streaming down our wall and no idea when this will be fixed.
We have also had, IN LESS THAN 3 MONTHS, our stove repaired twice, a leaky storage shed roof, our broken-when-we-moved-in bathroom fan still NOT fixed, several outlets not working, and a several days long issue with our sliding door lock being broken.
Pinnacle obviously doesn't care to try to make their tenets comfortable. For the first time in my life, I am seriously contemplating breaking a lease.
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