I went into Michelle's Piano to rent a better digital piano for my kids that have been taking lessons for a few years. However, after talking with Lotof, he made the daunting task of buying a real piano as easy as can be.
With his help, I chose a beautiful Kawai K3 piano in polish mahogany finish. It had to be ordered from California as the one in their store was already sold to someone else. I wanted to have it delivered as a Christmas gift for my children.
Lotof arranged for it to be delivered on Christmas Eve. It was delivered on-time and the movers called ahead as promised so my wife and I could get the kids out of the house. The movers were awesome and very careful with the piano. They kept the original shipping box as I requested. I used it to wrap the piano for Christmas.
We told the kids that it was a curio cabinet for Grandma so that had no idea. When we told them to open it on Christmas morning, they were thrilled! Happy tears all around!
We've had the piano for about 3 weeks now. The center pedal no longer functions correctly and I emailed Lotof about it. He answer me within a few hours and arranged for a tech to come out the following week. Fast and simple... just how I like it.
Many thanks to Lotof and team at Michelle's Piano. Courteous, professional, and communicative! Nothing is better than a shop that keeps in touch and answer all emails and phone calls. Michelle's delivers!
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