The styilist owner and receptionist were so incredibly sweet it's hard to give less than 5 stars but there were a couple of things that could have made it much better. I called earlier in to day and asked if i could get a dimensionsal full head color with a cut and style appointment in that day. I knew it was a long shot so I told the receptionist if it was too much, I was looking for at least the full head dimensional color. She told me she'd check and confirmed the whole request was doable a couple hours later. I went in for my appointment and the receptionist greeted me with a great big smile and directed me to my stylist. I don't want to name names here as I more want them to use this for improvement than to single anyone out considering how sweet they are. For my haircut, which was slightly below the shoulder when I came in, I asked for an angled bob. I told her a liked a dramatic angle. When I explained to her that I wanted allover highlights and lowlights, she told me she didnt have time for a full color. I told her I asked for this on the phone but she was not informed apparently. This was very disappointing considering I'd already arranged my baby sitter and that's hard for me to do. The color was the only thing I really was specific about on the phone and wouldnt have made the appt if they couldnt do it. Reluctantly I told the stylist ok then just get as many highlights in as she could. She was really sweet and kept the conversation going the entire time. She and the receptionist were both so friendly he whole time that I was over whelmed by their kindness and on the way out, I didn't notice that there was no angle to my short bob which was the second whammy bc was it short all around and I only gave only for the back to be that length. I specifically said I wanted to keep the length in front. Unfortunately, despite my 4 stars and how incredibly comfortable I was at this salon, I would personally not be able to return here.
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