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Satisfied customer - Review by citysearch c | Kniesels Auto Service Centers

Kniesels Auto Service Centers

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Satisfied customer 1/13/2012

As a fellow small business owner I was looking for a good independent car repair shop to have my car serviced and maintained. I found Kniesel's on the KCRA list and the reviews were/are quite good. I needed to have my brakes inspected, possibly resurfaced with new pads and likely a new serpentine belt so I gave them a shot. I worked with Matt and he was most helpful and professional. All work was performed in a timely fashion, as quoted and they provided shuttle service. My only reason this is not 5 stars all the way accross is because I believe a clean and adjust charge on the rear brakes unnecessary considering the $$ paid to perform the work on the front and belt. Being mechanically inclinded I know that all that was really performed was the removal of the drum brake housing and usage of brake cleaner on the pads and parts. I believe that should have been included rather than an additional charge. The brakes do work great, as does the belt so other than that small item I am satisfied and will continue to take my car here for maintenance. more
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