Horrible place!!! ?I wish I would have done my research beforehand. ?The comments on the other review sites are negative AND it has a lot of complaints listed at the Better Business Bureau. After I told all of my clients and friends what I experienced at Modesto Vacuum and Sewing Center they all said ""well, yeah, you haven't heard""?!? ?Apparently Gary, the owner, is known for being a scammer and a crook and that he has a nasty attitude. When I walked in he was yelling at his wife to mind her own business and concentrate on the sewing lesson she was giving. ?I should have walked away right there. ?If you can treat your wife like garbage then most likely, you treat everyone that way. ?Anybody with a shred of common business sense in an industry dealing with mainly women as customers would know that as women, customer service and a gentle attitude go along way. ?Furthermore, I should have been upset with the fact that we paid him to fix our vacuum and he took our money and didn't fixed it BUT I understand that people make mistakes. ?I was more upset with his disrespect and rudeness. ?He did eventually fix our vacuum but I had to endure his screaming and temper tantrum before he finally agreed to fix it. ?He yelled at me for the mistake HE made and was over-the-top UNPROFESSIONAL! ?I felt so bad for his wife Colleen until my husband went back to pick up our vacuum and Colleen was equally as rude. ?The only nice person there was their sales associate. ?They should sell the business to her. ?It would probably get better reviews if they let her handle things. ?These people are unhappy and they will take it out on you! ?We have another vacuum and sewing machine that need service but we won't be taking it back there. ?I hope you're looking at this review BEFORE you consider taking your sewing machine or vacuum to get repaired so you can stay away from Modesto Vacuum and Sewing Center.
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