I have been battling to get documentation I need to get access to funds to pay for a procedure I need for 1 year. The financial rep, Jennifer, agreed to give me a document 1 year ago. At the time, she couldnt come up with is because "she didnt have any letterhead". Hmmmm, ok so it is ok to turn away a patient who needs a simple letter because you don't have letterhead? My daycare provider is 22 and self employed and SHE has letterhead.
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